Return Policy:

You can return any product purchased online via our web store through online payment or COD both, but we accept it when only you notify us within 48 Hours of delivery of the product. We only accept the product if only it is in its original packaging and tags are in unwashed & undamaged condition. Please note that the return packaging and courier charges will be borne by the customer themselves, this will also be applicable in case of exchange or size change requests.

Exchange Policy:

FUEL footwear is happy to exchange for a different size or design of footwear, depends on the availability. We just need you to mention the reason for the exchange online or through customer care before you ship your product back to us. An approval will be provided by us based on the genuineness of the reason, Please note that we accept the product if only it is in its original packaging and tags are in unwashed & undamaged condition and the return packaging and courier charges will be borne by the customer themselves.

Refund Policy:

FUEL follows no cash refund policy yet we provide gift vouchers or cash credits at our shopping website fuelfootwear.com only if we find the reason genuine. An approval will be provided by us only based on the genuineness of the reason, Please note that we accept the product if only it is in its original packaging and tags are in unwashed & undamaged condition and the return packaging and courier charges will be borne by the customer themselves.

Please also note that if the Product sold under any promotional scheme including but not limited to discount coupons/gift coupons issued under any promotional scheme of BIL or any third party will not be eligible for exchange & Return/Refund.